Parent & Community Resources
Information and Referral
OLV Human Services Family Advocate 828-7206
Provides consultation to families in the OLV Human Services Mental Health Programs, helps navigate the Special Education system and provides linkage to community services.
New York State Office of Mental Health
800-597-8481
Mental Health Association of Erie County
886-1242
Provides information and linkage to a number of mental health services; legal advocacy and more.
Central Referral Services
851-5555
Database of over 3,000 organizations in Western New York.
Gay and Lesbian Youth Services of WNY
855-0221
A valuable resource for GLBT youth and their families.
Western New York Office for People with Developmental Disabilities (OPWDD)
517-2000
Source of information regarding services for individuals with intellectual deficits and developmental disabilities.
Child & Adolescent Services
Mental Health Clinics
Catholic Charities (Monsignor Carr)
1465 Payne Ave (N. Tonawanda) 694-7749
Bewley Bldg (Lockport) 478-0313
Child and Adolescent Treatment Services
Many sites in Western New York.
Call 819-3420 x 138 for intake.
Child and Family Services
330 Delaware Avenue (Buffalo) 842-2750
1325 Main Street (Buffalo) 881-2591
2470 Walden (Cheektowaga) 681-5718
Horizon Health Services
Many sites in Western New York.
Call 831-1800 for intake.
Mid-Erie Counseling and Treatment Services
463 William Street (Buffalo) 893-0062
5360 Genesee (Bowmansville) 681-5077
Spectrum Human Services
2309 Eggert Rd. (Tonawanda) 831-1856
2040 Seneca Street (Buffalo) 828-0560
227 Thorn Avenue (Orchard Park) 662-6638
27 Franklin Street (Springville) 592-9301
Women and Children's Hospital of Buffalo
Child and Adolescent Psychiatry
1028 Main Street (Buffalo) 859-5454
Chemical Dependency Services
Beacon Center
3131 Sheridan Drive (Amherst) 831-1937
295 Main Street (Buffalo) 853-0243
Bry Lin
5225 Sheridan Dr. (Williamsville) 633-1927
Mid-Erie Counseling and Treatment Services
1526 Walden Ave (Cheektowaga) 895-6700
1131 Broadway (Buffalo) 896-7712
Renaissance House
920 Harlem Road (Buffalo) 821-0391
Spectrum Human Services
2040 Seneca Street (Buffalo) 828-0560
27 Franklin Street (Springville) 592-9301
TLC Health Network
7020 Erie Rd (Derby) 947-0316
Family Support Services
Families' Child Advocacy Network
884-2599
Mental Health Association of Erie County Child and Family Support Program
886-1242 x 326
Parent Network of WNY
332-4170
Home Base Services
Erie County Department of Social Services
Family Support Team 858-8736
Provides linkages to agencies offering preventive services as well as respite and residential services.
Family Voices Network 858-1546
Provides comprehensive, coordinated and individualized services for children with serious emotional and behavioral problems in their homes.
Adult Services
Mental Health Clinics
Buffalo General Hospital Outpatient
859-2119
Catholic Charities (Monsignor Carr)
76 W. Humboldt Pkwy (Buffalo) 835-9745
Horizon Health Services
Many sites in Western New York.
Call 831-1800 for intake.
Jewish Family Services 883-1914
Lake Shore Behavioral Health
Abbott Corners Counseling 822-2117
Lower West Side Counseling 884-0700
Linwood Community Services 883-3151
N. Collins Mental Health Services 337-3706
Mid-Erie Counseling and Treatment Services
1526 Walden Ave (Cheektowaga) 895-6700
463 William (Buffalo) 893-0062
Spectrum Human Services
2309 Eggert Rd. (Tonawanda) 831-1856
2040 Seneca Street (Buffalo) 828-0560
227 Thorn Avenue (Orchard Park) 662-6638
27 Franklin Street (Springville) 592-9301
Emergency Services
Spectrum CARES 882-4357
Service providing crisis phone counseling and emergency outreach for child and adolescent mental health issues with 24-hour availability.
Child Abuse Hotline
1-800-342-3720
New York State hotline investigating instances of neglect and abuse.
Child Advocacy Center
886-5437
Comprehensive services for children who have been or are suspected to have been sexually abused.
Compass House Emergency Shelter
886-0935
Emergency shelter for youth 12-17 years old as well as 24-hour crisis help line.
Crisis Services
834-3131
Service providing crisis phone counseling and emergency outreach for adult mental health issues and sexual assault with 24-hour availability.
ECMC Comprehensive Psychiatric Emergency Program (CPEP)
898-3465 or 898-3389
Family Justice Center
558-SAFE (7233)
Comprehensive services for families affected by domestic violence.
Haven House
884-6002
Emergency shelter for women and children affected by domestic violence.
Kid's Helpline
834-1144
National Domestic Violence Hotline
1-800-799-7233
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